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An unknown variety of iPhone customers have reported having issues with Face ID not working instantly after updating to iOS 16.
It is unclear how many individuals are affected by the Face ID bug, nor whether or not solely explicit fashions of iPhone are affected. Nonetheless, it isn’t a widespread problem.
In a Reddit thread first began two months in the past, a rising variety of customers have reported that updating to iOS 16 has resulted in Face ID stopping working afterward. The thread’s authentic poster shared an error message that mentioned, “Face ID is just not obtainable, strive establishing Face ID later.”
It was posted within the iPhone X subreddit, though one individual had bother with Face ID on their iPhone 13 Professional Max. Another person mentioned they introduced their iPhone into an Apple Retailer, the place the technicians claimed it was a {hardware} error.
An Apple buyer wrote within the firm’s neighborhood boards on October 27, saying that they up to date to iOS 16.1 and located that Face ID not labored. Rebooting and resetting Face ID did not appear to assist.
In early October, MacRumors reported that the iOS 15.7.1 Launch Candidate — not the official launch — broke Face ID for some individuals.
Apple has a help web page on steps to take if Face ID is not engaged on an iPhone or iPad Professional. They embrace checking for updates or Face ID settings and making certain that nothing is protecting the front-facing digicam.
Nonetheless, this can be a normal help web page, fairly than one straight addressing this explicit Face ID error. Apple has not issued any help paperwork concerning the problem, nor commented publicly on it.